FAQ - Frequently Asked Questions
Can MOPS be configured so that mobile printing only works within our network?
Yes, by default MOPS has no need to be connected to the Internet. Everything runs locally.
But you can change this if you decide that external users shall be able to print via upload or email.
Does MOPS save documents or filed in a public cloud?
No. All documents and files are saved locally within your Network. In case you want to offer external email printing by means of a public email address the emails will be stored only for a very short time at your email provider until they are fetched by MOPS (usually 3-5 seconds)
Which documents can I send to MOPS?
MOPS supports many different types of documents.
PDF
Text: DOC, DOCX, XML, RTF, HTML, XHTML, MHTML, ODT, XPS, SWF, TXT, EPUB
Table: XLS, XLSX, XLSM, XLSB, ODS, CSV
Presentation: PPT, POT, PPS, PPTX, POTX, PPSX, ODP, PPTM
Image: GIF, JPG, JPEG, PNG, TIFF, TIF, BMP, EMF, EXIF, ICO, ICON, WMF
Counting with activated SNMP does not work
MOPS can monitor the printer´s counters using SNMP. In case a printer model is not known to MOPS this may fail. Please contact the support for further instructions.
How do I reach MOPS server from outside my network?
To make MOPS server available from the internet
- Your internet connection shall have a static IP address
- Your firewall needs to forward the ports for the mobile app and the user portal to the MOPS server (port forwarding)
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